Call transfer

Call transfer refers to when a customer does not answer the call, the call is transferred to the customer a predetermined set of forwarding number ( such as voice mail, secretary, mobile phone, fixed phone ) on business.

Function

Call transfer and call diverting. Is a function of the network, if your phone is unable to answer or you do not want to answer the phone, can the future electric transfer to other phone numbers, including: 1, unconditional transfer of all mobile phone calls, no matter what state, will unconditionally all call transfer prior to the input of a convey shift number. In 2, a conditional transfer calls when a called mobile phone, be occupied in May, the future power transfer to a prior input phone number. 3, transfer classification, according to the type of call and then call the incoming transfer to a different number.

Pattern

If the user preset number includes: fixed or mobile phone number, global Chinese SMS platform, voice mail number, automatic pager number. Then its transfer mode has the following four kinds:

( 1) no answer transfer the user's mobile phone ringing if no answer ( answer time set in advance, for example 30 seconds ), that all his phone call to transfer his pre-set telephone number. According to different mobile phone models, ringing time not entirely consistent, generally in the 30-60 seconds. For example: the customer set forwarding without response to answer the call time is 20 seconds, then the mobile phone to phone starts ringing, customers in 20 seconds can normally receive, for more than 20 seconds without answering the future electricity call transfer.

( 2) inaccessible forwarding if the user mobile phone shutdown, not in service area, signal difference appears not to realize normal call, all call his phone will have transferred to a predetermined set of telephone numbers.

( 3) also called busy before busy transfer, if the user is busy all the time, call mobile phone calls are transferred to a preset telephone number.

( 4) the unconditional forwarding all call transfer, call the user mobile phone calls can be transferred to the preset number and mobile phone does not ring.

The conditions and can be collectively referred to as the unconditional call forwarding, nonresponse and busy collectively known as conditional call forwarding.